Terms of Service
Last updated: 2026-01-15
1. Acceptance of Terms
By accessing and using the website at letsdiaflow.com (the "Website") or the Diaflow platform at app.letsdiaflow.com (the "Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or Service.
2. Use of the Service
You may use our Service for lawful purposes only. You agree not to:
- Use the Service in any way that violates applicable laws or regulations
- Transmit any unsolicited or unauthorised advertising or promotional material
- Attempt to gain unauthorised access to any part of the Service
- Interfere with the proper working of the Service
- Use the Service to build or train competing LLM agent infrastructure products without written permission
- Exceed rate limits or run quotas beyond your plan in a manner that degrades service for other users
3. Account Registration
To use the Diaflow platform, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.
4. Intellectual Property
The Website, the Service, and their original content, features, and functionality are owned by Diaflow and are protected by applicable intellectual property laws. The Diaflow name, logo, and product names are trademarks of Diaflow.
5. Data and Privacy
Your use of the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described in the Privacy Policy.
6. Disclaimer of Warranties
The Service is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. Diaflow does not warrant that the Service will be uninterrupted, error-free, or that any specific result will be obtained from its use.
7. Limitation of Liability
To the fullest extent permitted by law, Diaflow shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, including but not limited to loss of data, loss of profits, or business interruption.
8. Service Availability
We aim to maintain high availability but do not guarantee uninterrupted access. Planned maintenance will be announced in advance where possible. We reserve the right to modify, suspend, or discontinue the Service with reasonable notice.
9. Changes to Terms
Diaflow reserves the right to modify these Terms at any time. Material changes will be notified by email or prominent notice in the Service. Continued use of the Service after changes constitutes acceptance of the revised Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the Singapore courts.
11. Contact Us
If you have any questions about these Terms, please contact us at:
Diaflow
Ocean Financial Centre, 10 Collyer Quay #17-01
Singapore 049315
Email: [email protected]